Your order could be cancelled for several reasons such as a technical/ system error when confirming your email or the bank transaction was declined after the payment was attempted.

Apologies if your order was cancelled, popular items are restocked regularly, if the item is available online, please try again.  

If your order has been cancelled, refunds can take up to 14 working days to appear on your bank statement. 

For security reasons, the Support Team is unable to re-place the order for you. If it has been more than 14 days and you've not received a refund, please contact Customer Services.