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How can I place an order?
Can I have items sent to someone as a gift?
Can I place my order over the phone?
Can I collect an order from a store
My order / item hasn’t arrived
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Product & stock
What is the definition of "working days"
How can I track my order?
Returns & Refunds
How to return an item
Personalised goods and other exclusions
How long do I have to return my item?
Can I return an item for exchange
What do I do if I receive a faulty item