Returns & Refunds

How to return an item
You can return your goods if they are in new and unused condition with all original packaging and labels, together with your proof or purchase, within 30 ca...
Thu, 2 Jun, 2022 at 11:33 AM
Personalised goods and other exclusions
We reserve the right not to refund any items which have been Personalised. This applies to any product that is modified from its original form either by the...
Tue, 8 Mar, 2022 at 9:13 AM
How long do I have to return my item?
You have 31 days from receipt of the goods to return your item to us as along as it confirms to our returns policy. See this article for information ...
Wed, 23 Nov, 2022 at 11:01 AM
Can I return an item for exchange
 We don't have an exchange service, however you can re-order the item you would like it replaced with and return the item you don't want to us. ...
Wed, 23 Nov, 2022 at 11:05 AM
What do I do if I receive a faulty item
If a product you have purchased from us is not of a satisfactory quality, or you consider it to be faulty, please contact Customer Services by email or phon...
Tue, 8 Mar, 2022 at 9:14 AM