Changes and cancellations are not possible once your order has been confirmed 

Due to the way orders are processed, once you have received your order confirmation email, your order can not be cancelled or modified (this includes changes to shipping address or change sizes). 

Returning unwanted items:

Please refer to How to Return an item 

Important Considerations:

  • Customized Items: Personalised/Customised merchandise are non-returnable and non-refundable. Refer to our Returns Policy for the exclusions.
  • Pre-Orders: The delivery for preorder items depends on the production and shipping schedules. Cancellations may be possible if the order has not been processed yet, unless otherwise stated at the time of purchase.
  • Refunds: If your cancellation is successful, a refund will be issued to the original method of payment. Once processed, you will receive a refund for the returned item, which may take up to 14 business days to reflect on your bank statement.