Your Order Confirmation email contains an order status tracking link. As soon as it is in the hands of the courier you'll receive a shipment confirmation email.
Orders can take up to 10-14 working days to process (this is in addition to shipping timeframes) during periods of extremely high demand.
If your order personalisation of any kind (i.e. a patch or player/name), as these are individually processed, due to demand, these products require an additional processing time of 4 to 9 working days.
If you have received part of your order, please check the order status tracking link contained in your Order Confirmation email, as it will give you the shipping information for each item if it was sent in multiple packages.
You can return any unwanted items within 31 days of receipt, please see this article for more details.